Last Updated: [Insert Date]

Welcome to Chic Bike Shop! These Terms and Conditions govern your use of our website (usbikeaction.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Cycling Community

Chic Bike Shop serves cycling enthusiasts worldwide (excluding some Asian and remote locations) who appreciate premium bikes and accessories. Our products cater to various cycling disciplines including BMX, mountain biking, gravel riding, and urban commuting.

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Keep your password secure and notify us of any unauthorized use

2.2 Prohibited Activities

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Misrepresent your identity or location

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in describing our:

  • Bikes (BMX, Cruiser, Hybrid, Mountain, Gravel, Kids, Electric)
  • Components (Drive Train, Handlebars, Pedals, Brakes)
  • Accessories (Bottles, Cages, Racks, Panniers)

However, we cannot guarantee colors will display exactly as shown due to monitor variations.

3.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For safety and quality reasons, we cannot accept returns on:

  • Personalized or custom-built bikes
  • Used safety equipment (helmets, pads)
  • Opened nutrition products
  • Clearance/Discount items marked as final sale

4. Orders & Payments

4.1 Order Acceptance

Your order represents an offer to purchase which we accept when we:

  • Send you an order confirmation email, and
  • Dispatch your item(s)

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge your selected payment method for the total amount including taxes and shipping.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

5. Shipping & Delivery

5.1 Processing Time

We typically process orders within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

  • Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after shipment
  • Free Shipping (Orders over $50): Via EMS, 15-25 business days after shipment

Delivery times are estimates and may vary due to customs processing.

5.3 International Customers

You are responsible for:

  • Any customs duties, taxes, or import fees
  • Ensuring your shipping address is complete and accurate
  • Complying with local import regulations for bikes/components

6. Returns & Refunds

6.1 Return Policy

We offer a 15-day return window from delivery date for items:

  • In original condition (unused, with all tags and packaging)
  • Not listed in our non-returnable items (Section 3.3)

6.2 Return Process

  1. Contact customer service within 15 days at [email protected]
  2. Receive return authorization and instructions
  3. Securely repackage item with all original materials
  4. Ship according to provided instructions

6.3 Refunds

Refunds are processed within 5 business days after we receive your return. International refunds may take additional time.

6.4 Special Cases

Defective/Damaged Items: Contact us within 48 hours with photos for free return shipping and expedited replacement.

Wrong Items: We cover return shipping and provide priority processing for correct items.

7. Intellectual Property

All content on our website (logos, text, graphics, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

8.1 Product Use

You assume all risks associated with proper assembly, maintenance, and use of bicycles and components. We recommend professional assembly for all bikes.

8.2 Website Use

We are not liable for:

  • Interruptions or errors in website operation
  • Viruses or other harmful components
  • Incorrect product information (though we strive for accuracy)

8.3 Maximum Liability

Our maximum liability for any claim related to your use of our site or products is limited to the purchase price of the product in question.

9. General Provisions

9.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

9.2 Governing Law

These terms are governed by the laws of Florida, USA, without regard to conflict of law principles.

9.3 Contact Us

For questions about these Terms:

Chic Bike Shop
815 Plantation Dr
Panama City, FL 32404
Email: [email protected]
Phone: [Insert Phone Number]