Privacy Policy

Last Updated: [Insert Date]

At Chic Bike Shop (“us”, “we”, or “our”), operating at usbikeaction.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make purchases from our global cycling community.

1. Information We Collect

To provide our premium cycling products and seamless shopping experience, we collect:

• Personal Identification: Name, email address, shipping/billing address, phone number when you create an account or make a purchase.
• Payment Information: Credit/debit card details (processed securely through our PCI-compliant gateways), PayPal email (when used). Note: We never store full credit card numbers.
• Order Details: Products purchased (bikes, accessories, components), order history, and preferences.
• Technical Data: IP address, browser type, device information, and browsing behavior to optimize our site for cyclists worldwide.
• Communications: Records of customer service interactions and survey responses.

2. How We Use Your Information

Your data helps us deliver the Chic Bike Shop experience:

• Process transactions for bikes, parts, and accessories efficiently
• Provide global shipping to approved regions (excluding some Asian/remote areas)
• Offer personalized recommendations for BMX, mountain, or electric bikes
• Improve our website functionality for cycling enthusiasts
• Send order confirmations, shipping notifications, and service messages
• Detect and prevent fraudulent transactions
• Comply with legal obligations and enforce our policies

3. Data Sharing & Disclosure

We only share information when necessary:

• Service Providers: Trusted partners for payment processing (Visa, MasterCard, PayPal, JCB), shipping carriers, and IT services—all bound by confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights, such as fraud prevention.
• Business Transfers: In case of merger, acquisition, or asset sale, with notice.

We never sell your personal data to third-party marketers.

4. International Data Transfers

As a global cycling retailer (shipping to most countries except some Asian/remote regions), your data may be transferred to and processed in the United States and other locations. We implement appropriate safeguards for cross-border transfers.

5. Data Security

We protect your information with:

• End-to-end encryption (SSL technology) for all transactions
• PCI-DSS compliance for payment processing
• Regular security audits and vulnerability testing
• Limited employee access to personal data

While we implement robust measures, no online transmission is 100% secure. We encourage using strong passwords and monitoring account activity.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your account information
• Opt-out of marketing communications (while retaining transactional messages)
• Request restriction of processing or data portability
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences (e.g., currency selection)
• Analyze site traffic to improve our bike and accessory offerings
• Enable shopping cart functionality across browsing sessions
• Deliver targeted ads for relevant cycling products (via third-party services like Google Analytics)

You can manage cookies through browser settings, though this may affect site functionality.

8. Children’s Privacy

While we sell kids’ bikes, our services are not directed to children under 13. We don’t knowingly collect their data without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be notified via email or site notice. Continued use after updates constitutes acceptance.